At Avansbilet, customer satisfaction is our priority. We offer a clear and simple return and refund policy to ensure your experience is seamless. Please review our guidelines below:
- Return/Exchange Window: We accept returns or exchanges within 3 days of receiving your order. Please ensure the product is unused, in its original packaging, and in resellable condition.
- Refunds: Refunds are processed only for defective or damaged items. If your product arrives damaged or faulty, please contact us within 3 days for a full refund. Refunds are provided via the original method of payment (Cash on Delivery only).
- Warranty: All products are covered by the manufacturer’s warranty, which varies depending on the item. Please refer to the specific product warranty for details.
- Cash on Delivery: We only accept payments via Cash on Delivery. Please note that no other payment methods are currently available.
To initiate a return or refund request, please contact our customer service team at [email protected] within 3 days of delivery. We will guide you through the process.